You should have already configured a mailbox within a Tasjeel cPanel account.
iPad users
Whilst the screenshots in this guide are taken on an iPhone, the steps are identical on an iPad.
There are now two options for setting up your email client. Option 1 is preferred but does have some prerequisites.
Option 1 – Use mail.yourdomain for incoming and outgoing mail server (IMAP Hostname and SMTP Hostname) e.g. if your domain is example.ae you would use mail.example.ae
Prerequisites
Your domains A record must be pointing to your Tasjeel hosting server. If your domain is registered with Tasjeel and you host your website here then this is likely the case.
You must have SSL enabled for the domain. Once your domain is correctly pointing to Tasjeel a free Let’s Encrypt„¢ certificate will be issued automatically.
If you meet these requirements then you can use the format mail.yourdomain for the inbound (IMAP Hostname) and outbound (SMTP Hostname) mail servers in the instructions below e.g. if your domain is example.ae then you would use mail.example.ae as the inbound and outbound mail server names.
This option has the benefit of meaning that should you change hosting servers at any point you won€™t need to re-configure any email clients. Once the DNS has updated for your new server A record, the clients will continue to be able to send and receive emails.
Option 2 – use the server hostname for inbound and outbound mail server
This option has no prerequisites. However, you should be aware that if you use this method, and at a later date change hosting servers you will need to re-configure any email clients.
If this is your first time using the Gmail app, and haven’t previously added any email accounts then please open Gmail and start from Step 4. If you are already using Gmail with other accounts follow these steps to add a new account.
1.) If you’re already using Gmail with other accounts start here. Open the Gmail app and click the icon on the top-right corner of the screen
2.) Then click Add Account or Add another account (if you already have another account added)
3.) Then click Other (IMAP)
4.) Type your e-mail address
5.) Then under Incoming server settings complete the fields below with the information of your e-mail
- Username: Enter the full email address of the mailbox from which you wish to collect mail and will differ from the example above.
- Password: Enter the mailbox password, as previously configured via cPanel.
- IMAP server: Enter mail.YourDomain.ae
6.) Then under Outgoing server settings complete the same as point 5 in Incoming server settings
7.) You are on the final step – Just type the display name that you wish to be seen when you send an e-mail
8.) You are all set and done to use your e-mail!
