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Setting up Microsoft Outlook (Mac OS)

This guide walks you through setting up an email account in the Microsoft Outlook email client on your Apple Mac.

You should have already configured a mailbox within a Tasjeel cPanel account.

There are now two options for setting up your email client. Option 1 is preferred but does have some prerequisites.

Option 1 – Use mail.yourdomain for incoming and outgoing mail server (IMAP Hostname and SMTP Hostname) e.g. if your domain is example.ae you would use mail.example.ae

Prerequisites

Your domains A record must be pointing to your Tasjeel hosting server. If your domain is registered with Tasjeel and you host your website here then this is likely the case.

You must have SSL enabled for the domain. Once your domain is correctly pointing to Tasjeel a free Let’s Encrypt„¢ certificate will be issued automatically.

If you meet these requirements then you can use the format mail.yourdomain for the inbound (IMAP Hostname) and outbound (SMTP Hostname) mail servers in the instructions below e.g. if your domain is example.ae then you would use mail.example.ae as the inbound and outbound mail server names.

This option has the benefit of meaning that should you change hosting servers at any point you won€™t need to re-configure any email clients. Once the DNS has updated for your new server A record, the clients will continue to be able to send and receive emails.

Option 2 – use the server hostname for inbound and outbound mail server

This option has no prerequisites. However, you should be aware that if you use this method, and at a later date change hosting servers you will need to re-configure any email clients.

1.) If this is your first time you use Outlook and you don’t have any mail accounts setup, you’ll see a window asking you to add one. If not, select Account… from the Tools menu.

2.) Then click Add email account

3.) Enter the email address you want to add

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4.) Outlook should autodetect the email server as IMAP. Enter your email account password and then click Add Account.

Sometimes Outlook will either fail to or wrongly detect your mail account type. If it shows anything other than IMAP, click to configure manually and select IMAP, then enter the required details. You’ll need your mail server details to enter incoming and outgoing server names and ports.

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5.) Finally, click Done to complete the setup

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