Support Articles Articles

Support Articles

How to generate a cPanel backup and sent to FTP Server?

1. Log into your cPanel account. 2. In the "Files" section, click on "Backup" Icon. 3. Under "Full Backup", Click on...

How to generate and download a full backup of your cPanel Account?

1. Log into your cPanel account. 2. In the "Files" section, click on "Backup" Icon. 3. Under "Full Backup", click on the...

How to Create a Backup of a Database using PHPMyAdmin?

Backing up your database regularly is a good idea and should be done. This guide will walk you through the process and help...

How to add contacts and sub accounts to your Tasjeel client area?

Contacts are added to allow additional people to receive copies of communications (e.g. invoices sent to your accounts...

How do I setup 2FA on cPanel?

What is Two-Factor Authentication (2FA)? Two-factor authentication adds an additional layer of security to your cPanel...

How can I find my servers host name?

The server's hostname is useful as it provides an alternate method of connecting to your hosting services. You can find...

My account’s been suspended, what can I do?

We only suspend accounts when absolutely necessary.If you are seeing a message that says your website is temporarily...

Can Tasjeel modify my website for me?

Do we design websites? In short, no. However, we do provide various tools to make it easier for you to build your own...

Changing your cPanel password and finding your cPanel username

If you use a wrong password more than five times within 5 minutes, then you will get blocked by our firewall, so don't try...

How do I login to Webmail?

It is possible to access your email accounts without having to configure an email program on your PC/Tablet/Phone. Webmail...

How to submit a ticket?

You can raise a Support Ticket to our technical team by logging into your Tasjeel Client Area from here Once logged in,...

How do I login to my hosting’s cPanel control panel?

cPanel is where you configure the various features of your web hosting. Your cPanel login details are contained within your...

I’m unable to access my Tasjeel client area

Forgotten password If you've forgotten your password simply click the Forgot your Password? link at the bottom of the Login...

How do I login to my Tasjeel client area?

The Tasjeel Client Area is the place that holds your entire account and all services with us. Your Tasjeel Client Area is...

Why we don’t offer phone support

We offer 24/7 online support via email and support tickets. Live chat is available every day from 9 am -midnight but is...

Outlook for iPhone and iPad

The following article is for setting up your e-mail in Outlook on devices such as iPhone and iPad. If you would like to set...

How to configure GMail to receive and send cPanel email

You should have already configured a mailbox within a Tasjeel cPanel account. There are now two options for setting up your...

Setting up Microsoft Outlook (Mac OS)

This guide walks you through setting up an email account in the Microsoft Outlook email client on your Apple Mac. You...

Microsoft Outlook (Windows) – Versions from 2013 – 2018

This guide walks you through setting up an email account in the Microsoft Outlook email client on your Windows PC or...

How to forward email in Mozilla Thunderbird?

You can forward email to others email accounts using Mozilla Thunderbird. 1. Open Mozilla Thunderbird. 2. Go to Inbox,...

How to reply to email in Mozilla Thunderbird?

You can reply to emails using Mozilla Thunderbird instead of using cPanel Webmail. 1. Open Mozilla Thunderbird. 2. Click on...

How to delete email message in Mozilla Thunderbird?

If you want to remove email from Mozilla Thunderbird, you can easily do it but if you use IMAP, the email will only be...

How to send email using Mozilla Thunderbird?

You can send email using Thunderbird. It is very easy because you do not need to manually login to cPanel webmail and you...

How to check for new email in Mozilla Thunderbird?

Thunderbird is an Email Client Software and you can work with it in the following way. 1. Open Mozilla Thunderbird. 2. In...

How to Setup a cPanel Email account with Mozilla Thunderbird?

Thunderbird is a nice email client software for managing your email. You can setup a cPanel email account with Mozilla...

How to automatically sync the cPanel email in an Android mobile or stop the syncing

We hope that you have already read our tutorial on How to add a cPanel email account in your Android Mobile and you have...

How to set a custom email signature in an Android mobile?

We hope that you have already read our tutorial on How to add a cPanel email account to your Android Mobile and you have...

How to send email via your Android mobile?

We hope that you have already read our tutorial on How to add a cPanel email account to your Android Mobile and you have...

How to Fetch – Sync email on your Android mobile?

We hope that you have already read our tutorial onHow to add cPanel email account in Android Mobile and you have already...

How to delete cPanel email in your Android mobile?

We hope that you have already read our tutorial on How to add cPanel email account in Android Mobile and you have already...

How to read cPanel emails on your Android mobile?

If you have already added your cPanel email accounts to your Android built-in email application, you can also add a widget...

How to Add a cPanel email account to an Android mobile?

You can add a cPanel email account to your Android mobile using the built-in email application. You do not need to use any...

How to Change the Signature of an Apple/iOS (Sent from my iPhone)?

If you send an email via iOS, a signature will be automatically added in reply such as "Sent from my iPhone". But do you...

How to Automatically Sync or Fetch a cPanel email on Apple/iOS?

You can automatically set an automatic email syncing option. This means that if you received any email on your cPanel email...

How to check/fetch an email on Apple/iOS?

You can set an automatic email sync frequently but should you want to manually check for new emails, then you must go...

How to setup cPanel account in G-mail for iPhone or iPad

You should have already configured a mailbox within a Tasjeel cPanel account. iPad users Whilst the screenshots in this...

How to Delete "User Level Email Filter" in cPanel?

1. Log into your cPanel account. 2. In the "Email" section, click on "Email Filters" Icon. 3. Under "Filters by Users" You...

How to Edit User Level Email Filter in cPanel?

1. Log into your cPanel account. 2. In the "Email" section click on "Email Filters" Icon. 3. Under "Filters by Users" You...

How to Create "User Level Email Filter" in cPanel?

It's hard to completely stop spam e-mail but you can filter it, discard it, deliver it to selected folder, etc. How to...

How to Delete Account Level/Global Email Filter in cPanel?

1. Open "Account-Level Filtering" in your cPanel Account. 2. Under "Current Filters" you can see all of your existing...

How to Edit Account Level/Global Email Filter in cPanel?

1. Log into your cPanel account. 2. In the "Email" section, click on "Global Email Filters" Icon. 3. Under "Current...

How to Create Account Level/Global Email Filter in cPanel to Fight Spam?

It's hard to completely stop spam e-mail but you can filter it, discard it, deliver it to selected folder, etc. How to...

How to enable Apache SpamAssassin in cPanel?

Apache SpamAssassin is a mail filter that identifies spam. It is an intelligent email filter that uses a diverse range of...

How to enable boxtrapper in cPanel?

BoxTrapper requires all email senders who are not on your whitelist to reply to a verification email before you receive...

How to create an E-mail Autoresponder when you are unavailable or on vacation?

If you are going for a holiday or will be unavailable for few days or a month, you can create an auto e-mail responder for...

How to forward email to Gmail, Yahoo or other e-mail service providers?

Email Account Forwarders: Step 1: Login to your cPanel account. Step 2: In the "Email" Section of your cPanel, click on...

How to Access your Email Account from cPanel Webmail?

You can access your Email account directly from Webmail. 1. Open http://example.com/webmail, replace "example.com" with...

How to change the password of your email account?

If you want to change password of your email account then you can do this by the following steps: 1. Log into your cPanel...

Setting up Mail on an iPhone or iPad

This guide walks you through setting up email on your Apple iPhone using the Mail app. This article assumes that you have...

How to set up an email account on Mac Mail

You should have already configured a mailbox within a Tasjeel cPanel account. There are now two options for setting up your...

How to connect your domain to Squarespace

If you purchased an online builder with Squarespace and you have a domain name with us that you would like to connect to...

How to connect your domain to Wix

If you purchased an online builder with Wix and you have a domain name with us that you would like to connect to it, follow...

How to connect your domain to Shopify store

If you purchased a store from Shopify.com and you have a domain name with us that you would like to connect to it, follow...

How to transfer your HostGator domain to tasjeel.ae

Transferring a .com, .net, .info etc. from HostGator to tasjeel.ae Navigate to HostGator's control panelUnlock your domain...

How to transfer your Bluehost domain to tasjeel.ae

Transferring a .com, .net, .info etc. from Bluehost to tasjeel.ae Navigate to Bluehost's control panel Unlock your domain...

How to transfer your 101domain to tasjeel.ae

This guide wil explain how to transfer your 101domain domain name to tasjeel.ae. Moving your domain is simple and by...

How to transfer your Intra Corp domain to tasjeel.ae?

This guide wil explain how to transfer your Instra Corp domain name to tasjeel.ae. Moving your domain is simple and by...

How to transfer your Buzinessware domain to tasjeel.ae

This guide wil explain how to transfer your Buzinessware domain name to tasjeel.ae. Moving your domain is simple and by...

How to transfer your Etisalat/Nic.ae domain to tasjeel.ae

Due to our clients' support requests, we have created this guide that will explain how to transfer your Etisalat/Nic.ae...

.ae FAQs

Below are the most frquesntly asked questions for the .ae domain name: What is the registration term allowed for .ae domain...

Domain Requirements for .ae

Requirements For an .ae Domain Name The below tables explains what are the requirements to register a .ae domain name: Are...

How to transfer your AEServer domain to tasjeel.ae

This guide will explain how to transfer your AEServer domain name to tasjeel.ae. Moving your domain is simple and by...

How to transfer your GoDaddy domain to tasjeel.ae

This guide will explain how to transfer your GoDaddy domain name to tasjeel.ae. Moving your domain is simple and by...